Data Collection Overview
What kind of data is collected?
We may collect the following types of data to provide you with our services:
Personal Identification Information:
- Physical Address
- Email Address
- Phone Number
This data is essential for the provision of our services and is used in accordance with our data usage policies.
We recognize the importance of protecting personal information. This section informs you how your personal information will be gathered, tracked, or used, and provides choices regarding its use.
General Information we gather and track
When you engage in activities on our website, such as creating an account, placing an order, or requesting a service, we may request personal information. For instance, if you order online, we'll ask for details necessary to complete the transaction. If you seek technical support, we'll require information about your computer and the nature of the issue. Participation is voluntary, but refusal may hinder certain transactions.
How we use the General Information we gather and track
We use your information to:
- Inform you about product upgrades, new products, services, newsletters, and research.
- Create content relevant to you.
- Provide special offers.
- Improve our products and services.
- Facilitate activities you select.
- Help you find essential software, services, or product information.
Sharing your information
While iTorus LLC does not sell, rent, or lease its customer lists to third parties, we may share your information with affiliates that referred you to our site or external business partners for offerings that might interest you. We may also employ outside contractors for services like shipping or technical support, requiring them to keep your information confidential. We'll only disclose your information if legally mandated or to protect iTorus LLC and its users.
You can opt out of receiving additional information from us or having us provide your personal information to our partners. If you wish to stop receiving our email newsletters, reply with 'unsubscribe' in the subject line.
Privacy of Children
We don't knowingly collect information from children under 13 and don't target our websites to them.
Software Updates Provided Online
We offer online updates for improved software versions. As part of this, we collect information to understand usage patterns and provide relevant updates.
We've implemented security measures to protect your personal information. This includes technical and procedural steps against misuse, unauthorized access, loss, or destruction.
Business Partner and Cobranded Web Sites
We're not responsible for the privacy practices of our business partners or cobranded sites. Please review their privacy policies.
Customer Support and Discussion Information
Information submitted for customer support or in discussion groups is public. Exercise caution when sharing information in such venues.
Privacy Contact Information
For questions or comments about our privacy practices, email us at support@iTorus.com.